Philosophy

Evorad is committed to total customer satisfaction on its healthcare information system products and services in the global market. This commitment is based on three primary principles:

• Total Quality
• Customers as partners
• Open to cooperation

Total quality

Every step of the software development cycle and all service delivery processes are subject to strict quality procedures. But even if a malfunction is identified and reported by customers, Evorad is committed to an immediate response with a new software release at no extra cost.

Customers as partners

Evorad considers every single customer as a partner and ensures that the delivered solution (products and services) is continuously adapted to meet changing needs. We value any feedback provided by end-users including usability comments and suggestions for new features. Furthermore, Evorad supports customers (especially research organizations) in developing their own extensions to the software taking control of its customization.

Open to cooperation

Evorad products and services are flexible to integrate with third-party solutions to increase the breadth of our offering. Furthermore, our products are open to third-party extensions fostering an added-value community.