FAQs
System Functionality & Features
What makes evorad different from other PACS/RIS systems?
Evorad unifies PACS, RIS, and teleradiology in one 100% browser-based platform. It combines fast image streaming, integrated reporting, AI-powered tools, and workflow automation, helping clinicians focus on care instead of managing systems.
Does evorad support all imaging modalities?
Evorad supports CT, MR, X-ray, ultrasound, mammography, nuclear medicine, PET/CT, and more. Radiologists can compare studies across modalities in a single viewer.
Can the system grow with our hospital or network?
Absolutely. evorad scales from single clinics to nationwide repositories. Add users, modalities, or storage without disruption.
Integration & Interoperability
Can evorad connect with our existing hospital systems?
Yes, evorad integrates seamlessly with HIS, EMR, and EHR systems using HL7, FHIR, DICOM, and IHE standards.
Does it handle non-DICOM files like PDFs.
Yes. With a built-in Vendor Neutral Archive (VNA), evorad stores and manages all medical content, not just DICOM images.
Data Security & Compliance
Is evorad compliant with healthcare regulations?
Yes. evorad is CE Class IIa certified and complies with GDPR regulations. iKnowHealth also holds ISO/IEC 27001, ISO 13485, ISO 9001, ISO 14001, and ISO 37001 certifications.
Support & Training
What kind of support do you provide?
We provide 24/7 support with SLA (Service Level Agreement) response times, plus comprehensive training during rollout and ongoing access to guides, videos, and refresher sessions.
Do you work with local partners?
Yes. We partner with local service providers for installation, training, and support, ensuring responsive coverage in your region.
